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Privacy Policy

Information I Collect

When you visit the site, contact me, or make a purchase, certain information may be collected, including:

  • Contact Information: Your name, email address, and any details you provide when filling out the contact form or sending an inquiry.

  • Order Details: If you purchase an original artwork, I collect information necessary to fulfill your order, such as your shipping address, billing address, and payment details (processed securely via third-party providers).

  • Usage Data: Basic analytics provided by my website platform (such as page views, location, and device type) to help improve the site experience.

How Your Information Is Used

Your personal information is used solely to run my small business and serve you. Specifically, to:

  • Respond to your inquiries about available artwork, custom requests, or general questions.

  • Process, package, and ship your orders.

  • Send you order confirmations and tracking details.

  • Comply with legal and tax obligations as a registered business.

Data Sharing & Third-Party Services

I respect your privacy and never sell or rent your personal data. Information is only shared with trusted third-party service providers necessary to operate the website and fulfill your orders, such as:

  • Website & Hosting Platforms: (e.g., Wix) to run the online shop and contact forms securely.

  • Payment Processors: Secure payment gateways that process your transactions without sharing full financial details with me.

  • Shipping & Courier Services: Postal services and couriers solely to deliver your purchased artwork to your address.

    Data Retention

I keep your personal information only for as long as necessary to fulfill the purposes for which it was collected—including satisfying any legal, accounting, or tax reporting requirements.

Your Rights (GDPR)

If you are a resident of the European Union, you have the right to:

  • Access the personal information I hold about you.

  • Request that your personal information be corrected, updated, or deleted.

  • Object to or restrict certain processing of your data.

To exercise any of these rights, please reach out directly through the [Contact Page] on this website.


Updates to This Policy

I may update this Privacy Policy from time to time to reflect changes in practices or for legal/regulatory reasons. Any changes will be posted on this page with an updated effective date.

Naas,

Co. Kildare

Ireland

Email: hello@felthappens.com

 

Proud member of:

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How Shipping Works: All artworks are packed with extreme care using specialized protective materials to ensure safe arrival. Domestic & International Shipping: Shipping costs are calculated individually based on your destination, package dimensions, and full transit insurance. Quotes: Upon submitting an inquiry, I will reply within 24–48 hours with an exact shipping quote and delivery timeline before any payment is processed. Customs & Import Duties: International orders outside the EU may be subject to local import duties and taxes, which are the responsibility of the recipient.

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